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Warranty Information

The Penn Warranty Corp

We are proud to offer The Penn Warranty Corp as our service contract provider. They offer multiple extended warranties at an additional cost which range from 6 months to 4 years and all the way up to UNLIMITED mileage from time of purchase.

GOLD PLAN COVERAGE

ENGINE - Cylinder block, cylinder heads, and all internal parts. Manifolds, valve train and covers, and flywheel. Camshaft and timing drive components. Oil pump and oil pan. Cylinder head and intake manifold gaskets are covered for coolant leaks only.

TRANSMISSION - Case and all internal parts. Torque Converter and converter housing.

DIFFERENTIAL - Front or rear differential housing and all internal parts. Drive shaft, universal joints, and front axle joints. Transfer case on four wheel drive vehicles and all internal parts.

COOLING SYSTEM - Fan and fan clutch. Electric radiator fan motor, water pump.

AIR CONDITIONING - Compressor, compressor clutch, clutch coil, evaporator, and condenser on vehicles with factory installed air conditioning originally equipped with R134a.

STEERING - Steering gear, rack and pinion assembly, and all internal parts. Power steering cooler and lines.

SUSPENSION - Springs, control arms, and ball joints. BRAKES - All brake components, including all components of the anti-lock brake system, except linings, pads, rotors, and drums.

ELECTRICAL - Alternator, voltage regulator, windshield wiper motor, starter motor, power window motors, power seat motors, and power door lock actuators.

RENTAL CAR - Twenty five dollars per eight hours of authorized flat rate time to repair or replace a covered component with a maximum of two hundred and fifty dollars.

TOWING - If your vehicle must be towed because a covered component has failed, towing to the nearest qualified repair center is covered up to a maximum of fifty dollars.

LABOR - Labor charges are based on industry accepted flat rates, to repair or replace a covered component.


Ownerguard

We have partnered with Ownerguard to provide our customers with the best in Guaranteed Asset Protection this is also known as GAP.

Guaranteed Asset Protection (GAP)

In the event of a total loss of the vehicle, the lender agrees to cancel all sums that represent the difference between the actual cash value of the vehicle and the outstanding balance under the provisions of the financial agreement. The amount canceled shall not exceed $50,000 in total. All primary insurance deductibles up to $1,000 are covered unless otherwise limited by state provisions.


Contact Information

Cars Etc Inc

6525 Maynardville Pike

Knoxville, TN 37918
sales Sales:
865.688.5566
phone2 Service:
info@carsetc.com

Hours

  • Monday: 9:00am-6:00 pm
  • Tuesday: 9:00am-6:00 pm
  • Wednesday: 9:00am-6:00 pm
  • Thursday: 9:00am-6:00 pm
  • Friday: 9:00am-6:00 pm
  • Saturday: 9:00am-4:00 pm
  • Sunday: Closed